A year on from the rollout of Universal Credit in England, the National Federation of Arm’s Length Management Organisations (NFA) and the Association for Retained Council Housing (ARCH) have published findings from their latest survey of councils and ALMOs.
The survey shows that 79% of tenants on Universal Credit are in rent arrears compared to 31% of other tenants (based on around 3,000 tenants).
The gradual transition period to fully using Universal Credit is expected to be completed by the end of 2017. The NFA and ARCH are calling for the government to abandon the seven-day waiting period, review the in-arrears policy and speed up the Universal Credit assessment process.
For more information, view the NFAs latest Welfare Reform Survey Findings.